Legal

Privacy Policy

This Privacy Policy explains how Wonderhivefeedbrst Labs Ltd, trading as Wonderhivefeedbrst, collects, uses, stores and protects personal information when you visit Wonderhivefeedbrst.com or contact us.

Data we collect

We collect information you provide directly, such as your name, email address, organisation, message content and any preferences submitted through our contact form. We also collect limited technical information when you use the website, including IP address, browser type, device type, referring page, pages visited and approximate location derived from network data. We do not ask you to submit sensitive personal data through this website.

How we use data

We use personal information to respond to enquiries, provide requested information, operate and secure the website, understand aggregate usage, improve our content and comply with legal obligations. Where we send service-related replies, our lawful basis is legitimate interest or pre-contract communication. Where optional analytics cookies are used, we rely on consent where required by applicable law.

Cookies and similar technologies

Essential cookies support core site functions such as remembering cookie choices. Optional analytics or functional cookies may help us understand page performance and user preferences. You can accept, reject or manage choices through the cookie banner. More detail is available in our Cookie Policy.

Third-party processors

We may use reputable processors for hosting, email delivery, spam prevention, analytics and form handling. These providers process data only as necessary to deliver services to us and are expected to maintain appropriate security safeguards. If we add a processor that materially changes how personal information is handled, we will update this policy.

GDPR and CCPA rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing of your personal information, and to request portability. California residents may request information about categories of personal data collected and request deletion or correction. We do not sell personal information as the term is commonly defined under the CCPA. To exercise rights, email [email protected].

Retention and security

Contact enquiries are typically retained for up to twenty-four months unless a longer period is needed for legal, accounting or dispute purposes. Technical logs are retained for a shorter operational period where practical. We use reasonable administrative and technical safeguards, but no website or transmission method is completely secure.

DPO and contact

Our privacy contact and data protection lead can be reached at [email protected]. You may also write to Wonderhivefeedbrst Labs Ltd, 42 Meridian House, 18 Old Street, London EC1V 9BP, United Kingdom. If you are in the UK or EEA and believe your concern has not been resolved, you may contact your local supervisory authority.